Privacy Policy

1. Who we are

Estridys provides the sale of razors and body care products for men and women in the United Kingdom. We act as the data controller when we determine the purposes and means of processing your personal data collected through our website, ordering flows, and customer support channels.

2. Categories of data we collect

We may collect identity and contact details (name, email, telephone, delivery address), order and subscription information (products, frequency, payment status), usage data (pages visited, device identifiers, approximate location derived from IP), and communications you send to us (messages, reviews, support requests). Payment card details are processed by our payment providers and are not stored by us.

3. Sources

We obtain data directly from you when you create an order, subscribe, write to us, or consent to marketing. We also receive limited technical data automatically via cookies and similar technologies, described in section 7.

4. Purposes and legal bases

We process data to perform a contract (fulfilling orders and subscriptions, handling returns), based on our legitimate interests (improving the website, preventing fraud, keeping records), and with your consent (sending marketing emails or placing non-essential cookies). Where we rely on legitimate interests, we balance them against your rights and reasonable expectations.

5. Sharing

We share data with service providers that help operate our business, such as payment processors, couriers, cloud hosting, analytics, and customer support tools. These providers are bound by contracts to protect your data and act only on our documented instructions. We may disclose information when required by law or to establish, exercise, or defend legal claims.

6. International transfers

Where personal data is transferred outside the UK/EEA, we use appropriate safeguards such as the UK International Data Transfer Agreement or Standard Contractual Clauses, plus additional measures where needed.

7. Cookies and similar technologies

We use essential cookies to enable core site functions. With your consent, we may set analytics and marketing cookies to measure performance and tailor communications. You can manage or withdraw consent at any time via your browser settings and our on-site controls. See also our Cookie practices referenced in the Legal information section.

8. Retention

We keep personal data only as long as necessary for the purposes described, including accounting and tax requirements. Typical retention: orders and invoices up to seven years; support correspondence up to three years; marketing data until you unsubscribe or withdraw consent.

9. Your rights

Subject to conditions, you have rights to access, rectify, erase, restrict or object to processing, and data portability. Where we rely on consent, you may withdraw it at any time. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.

10. Security

We implement technical and organisational measures to protect confidentiality, integrity, and availability of personal data, including encryption in transit, access controls, and regular reviews of providers and internal practices.

11. Children

Our website and products are intended for adults. We do not knowingly collect personal data relating to children.

12. Third-party links

Our website may contain internal links to sections such as Legal information, Terms of Sale, and Website Terms. Please review those pages for additional details relevant to your use of our services.

13. Contact

To exercise your rights or ask questions, contact us at estridys.pro@gmail.com or by post at 28 Portland Road, Hove, BN3 5HQ. For urgent matters call + (44) 791 246-83-05.

14. Updates

We may update this Privacy Policy from time to time to reflect changes in law or our practices. Material changes will be signposted on this page with a revised effective date.

Summary

• Controller: Estridys, GBR
• Purpose: orders, support, marketing with consent
• Legal bases: contract, legitimate interests, consent
• Rights: access, rectify, erase, object, portability