Legal information — Estridys
Clear terms for our customers in the United Kingdom. Find Terms & Conditions of Sale, website terms, returns, consumer rights and how to raise a complaint.
Read Privacy Policy Terms of SaleCompany details & legal notice
Estridys is a UK based retailer selling razors and body care products for men and women. The information below forms part of our legal disclosures and applies when you buy from estridys.pro.
- Trading name: Estridys
- Address: 28 Portland Road, Hove, BN3 5HQ, United Kingdom
- Contact: +44 791 246-83-05 • estridys.pro@gmail.com
- Jurisdiction: Contracts governed by the laws of England and Wales (for consumers in the UK)
Website Terms & Conditions
These Website Terms govern your use of estridys.pro. By using the site you agree to comply with site rules, not to misuse content and to respect intellectual property.
Key provisions:
- Content is provided for information about our products. We reserve the right to modify content, prices and availability.
- Use of the site must not infringe rights or be unlawful.
- We may suspend access for maintenance or security reasons.
Terms & Conditions of Sale (UK)
These terms apply to all purchases made through estridys.pro. Please read them carefully before completing an order.
Ordering & Contract
An order confirmation email acknowledges receipt of your order. The contract is formed when we dispatch the goods.
Pricing, VAT & Payment
Prices shown include VAT where applicable. We accept card payments and other listed payment methods at checkout.
Delivery & Risk
Goods are your responsibility from delivery. Delivery times are estimates—if delayed we'll notify you.
Returns & Cancellation (Distance Selling)
For most goods purchased online you have a legal right to cancel within 14 days of receipt (the "cooling-off" period). To exercise this right contact us at estridys.pro@gmail.com. Exceptions may apply (eg. hygiene-sealed items opened, perishable goods, personalised items).
Refunds will be processed within 14 days of receipt of returned goods or proof of return.
Quick reference
| Right to cancel | Usually 14 days |
|---|---|
| Faulty goods | Right to repair/replacement/refund |
| Complaints | See section "Complaints" |
| Governing law | England & Wales |
Privacy & Cookies
We collect and process personal data to fulfil orders, respond to enquiries and improve our services. Full details are in our Privacy Policy.
Cookies are used to enable the website and personalise your experience. See our Cookie Policy for more information and opt-out instructions.
Key privacy rights (UK residents):
- Right to access your personal data
- Right to correction or erasure
- Right to restrict or object to processing
Frequently asked legal questions
In most cases you have 14 days from receipt to cancel an online order. Some items (opened hygiene products, perishable goods) may be excluded. Contact us for specific returns guidance.
Faulty goods are covered by your statutory rights. We will offer repair, replacement or refund depending on the circumstance. Report faults via estridys.pro@gmail.com with order details.
For consumers in the UK, contracts are governed by the laws of England and Wales. If you are in Scotland or Northern Ireland, other local regulations may also apply.
Complaints & alternative dispute resolution
If you have a complaint please contact our Customer Relations team at estridys.pro@gmail.com or via Contact us. We aim to resolve complaints promptly.
If we cannot resolve the dispute, consumers in the UK may use the European Commission Online Dispute Resolution platform where applicable, or alternative dispute resolution schemes. These options do not affect your statutory rights.
Business registered contact address: 28 Portland Road, Hove, BN3 5HQ.
Related documents & resources
- Privacy Policy
- Cookie Policy (within Privacy)
- Website Terms & Conditions (summary)
- Terms & Conditions of Sale
If you need a copy of any legal document in an alternative format (large print, audio) contact us and we will assist.